Bill Payment reduces the amount of your precious time spent writing and mailing checks and allows you to schedule one-time or recurring bills. Centralize all of your bill payments in one easy-to-use location, and pay your bills with just a couple of clicks of the mouse.
Enhance your experience with e-bills and expedited payments.
Want to give Bill Payment a try?
Bill Payment may be added in the auto enrollment process or simply by selecting "Bill Pay" in Exchange OnLine to add the feature. A staff member will contact you once your request is processed.
Visit our Bill Payment FAQ page to learn more about Bill Pay and the accounts used to pay your bills.
Expedited Payments
With this feature, you may make a last-minute payment via Exchange OnLine Bill Payment and still get it there on time. For a small convenience fee, you gain peace of mind that your payment is being made in a secure, confidential environment while avoiding costly late fees or a black mark on your credit rating.
Visit our Expedited Payments FAQ for more information. Getting started is easy!
If you are already a “Bill Pay” user in Exchange OnLine, simply:
Log into Exchange OnLine
Go to the "Bill Pay" page, find the payee to expedite payment to, click the down carrot next to the payee, and choose "Need to pay it faster?"
Complete your payment information and you are done!
If you are already using Exchange OnLine; however, have not yet tried the convenience of Bill Payment, simply:
Log into Exchange OnLine.
Select "Bill Pay" from the top menu.
Enter the information requested to register for the “Bill Pay.”
Once your enrollment is confirmed, click the "Bill Pay" page, set-up the payee, then click the down carrot next to the payee, and choose "Need to pay it faster?"
Complete your payment information and you are done!
If you are not currently registered for Exchange OnLine, simply:
Click on the Consumer Login green tab at the top of the screen and choose "Enroll."
The online enrollment process will include an option to enroll in Bill Payment.
Once your enrollment is confirmed, click the "Bill Pay" page, set-up your payee, click the down carrot next to the payee, and choose "Need to pay it faster?"
Complete your payment information and you are done!
e-bills
- Consolidate your e-bills.
- Eliminate paper bills.
- All at no charge with e-bills located within the Bill Payment section of Exchange OnLine.
E-bills allow you to receive bills online conveniently in the Bill Payment area of Exchange OnLine, making the payment of your bills easier and more convenient
Payees that offer an electronic bill option are identified with a "Setup ebill" link found by clicking on the down carrot next to the Payee on the “Bill Pay” page.
Before adding an e-bill in Exchange OnLine, you must first have established a UserID and Password at the site of the biller which you wish to add.
Visit our e-bills FAQ page for more information.
Applicable Cut-Off Times
Bill payments, including expedited payments, submitted before 8:00 PM CST will be considered submitted the same business day.
Questions Asked About Your Accounts Used to Pay your Bills
How do I add another account to pay my bills with?
Login to Consumer eBanking. Click on "All" icon - "Accounts" - "Payment Accounts." The accounts that appear on the page are those that are eligible for Bill Pay or People Pay (if applicable). Go to the "Use for Bill Pay" column and click on the account you would like to add. A checkmark will appear. Click "Submit."
Changing which Account is Set-up to Pay Bills. Login to Consumer eBanking. Click on "All" icon - "Accounts" - "Payment Accounts." The accounts that appear on the page are those that are eligible for Bill Pay or People Pay (if applicable). Go to the "Use for Bill Pay" column and click on the account you would like to delete. Then, select the account you want to add and click on the box to add a checkmark. Click "Submit."
Deleting an Account that is Set-up to Pay Bills. Login to Consumer eBanking. Click on "All" icon - "Accounts" - "Payment Accounts". The accounts that appear on the page are those that are eligible for Bill Pay or People Pay (if applicable). Click on each account you would like to delete and then click "Submit."
Changes are immediate and will be reflected right away on the "Pay Bills" page.
How do I pay bills out of a different account?
Login to Consumer eBanking. Choose "Bill Pay" icon - "Pay Many". Search for and select the payee you want to pay. It will turn the box the payee is in to yellow. On the lower left hand corner of that box is the account that you will pay out of. If you'd like to select a different account, click the small black arrow after the account, and the other accounts you have set up will appear.
After your payments are completed, look at your "Activity Tab" (Pending Payments) and make sure all payments you made are showing. Make sure the account you paid from is listed (below "Go to Reports") or "All Accounts" is listed. If it is missing from the list, the payment did not take.
If you would like to verify the payments are coming out of the correct account number in your Activity Tab (Pending Payment), click on "Edit text." This will allow you to see further details.
