Personal Online Services

Experience the time saving benefits and convenience of Internet banking with Exchange OnLine.

Enrollment

Click here for the easy enrollment process!

Receive instant access to your account online when you auto enroll using your personal identifying information. The easiest process is to use your CheckCard information, but you may also use your most recent deposit statement information or loan account information to successfully enroll. The process includes the option to enroll in Bill Payment and eStatements. Apply online and receive access to your National Exchange Bank & Trust accounts immediately.

Easy enrollment guide

Viewable Accounts

Checking, Savings, Certificate of Deposits, Money Market, Loans, Home Equity Line of Credit, Credit Card Balances and Personal Line of Credit activity.

Deposit balances and activity and loan account balances information is real-time; updated as your transactions are processed. Your transaction history is built starting with your first log-in and up to 550 days of history is viewable.

Other Great Features

eStatements

Free, electronic replicas of your printed statement that eliminates the need to print and mail
the paper copy.

Bill Payment with e-bills

The ability to pay bills online without sending a paper check.

Person-to-Person Payments

Send money online to friends and family with this easy tool inside the Make Payments area of Exchange OnLine.

FinanceWorks™ powered by Quicken®

Simplify your Finances - Make Saving and Splurging Easy!

Turbo Tax®

This online tax preparation tool is conveniently located within Exchange OnLine. If you have used Turbo Tax® previously, simply click the link in the Accounts menu (under FinanceWorks™) and input your Turbo Tax® login information. After that initial login, you only need to click the link within Exchange OnLine to access Turbo Tax® – no additional credentials are needed.

If you have not used Turbo Tax previously, simply click the link in the Accounts menu, and you will be walked through an easy process.

Normal tax filing fees apply; however, Turbo Tax® does not charge the fee until you submit your taxes to the government.

Premium Alerts

Alerts are a great tool to communicate important banking events to you via email or text message. They allow you to monitor and act quickly to prevent potential fraud and monitor online banking activity.

To update your contact information to include a secondary email address or mobile number to receive text alerts, please visit Manage Contact Information within the Customer Service tab of Exchange OnLine. To set up your alerts and how you receive them, visit the “Manage My Alerts” section in the Customer Service tab.

Use of text alerts requires that you agree to the Internet Banking Premium Alerts Terms of Use.

Stop Payments

The ability to initiate a stop payment on a specific check.

Internal Transfers | Scheduled Transfers

The ability to conduct transfers of funds between accounts held at National Exchange Bank & Trust. Can also future date single or recurring transfers or set transfers up to reoccur. (For security reasons, customers who auto enroll will experience a business day delay while the transfer function is activated.)

External Transfers

The ability to conduct transfers of funds between accounts held at National Exchange Bank & Trust and another Financial Institution. Can also future date transfers or set transfers up to reoccur. (Separate authorization is required.)

Online Alerts

The ability to preset an alert on an account based on the parameters assigned (i.e. balance thresholds, specific check clearing or CD maturity notification).

Advanced Login Authentication

Your identify is checked through mutliple channels at login as added protection when signing in to your already secure Internet banking account. Please verify your phone numbers on record with the bank are up-to-date including your mobile phone number.

Forgotten Password

Use this tool at the Password Screen in Exchange OnLine (after entering your User ID) to reset your password using an Out of Band Authentication process. We will call or text you at a phone number we have on file. Once you have been locked out for too many login attempts, the forgotten password service is also locked out, so please use this feature before being locked out.

Virus Protection and Spyware | System Needs

For your protection, it is important that your computer have the latest virus protection and spyware tools installed including the latest updates as they are released.

Exchange OnLine Required Hardware and Software

Frequently Asked Questions

Find a Branch Office | Find an ATM

Bank-by-Phone: 800-707-BANK (2265)

Para servicios en español contáctenos al
numero 920-906-6963 o visite la página Internet.

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